Dear patients.

We understand this is a worrying time for you all & we want to do our best to support you. Please continue to follow government guidelines as they are updated on https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response.

We are trying to minimise risk to all our patients & staff by making changes at the practice as follows:

–              Telephone triage for on the day concerns remains in place – please do not walk into the surgery without being asked to. If you have requested a same day call back, please  bear with us while we deal with increased demand.

–              Routine GP appts have changed over to telephone calls – the GP will decide if you need a face to face appointment so only attend if you are told to.

–              Nurse & blood test appointments are being reviewed to decide what is essential & you will be contacted if necessary. If you would rather delay your routine appointment please let reception know by telephone.

–              All prescriptions & sick notes will be issued electronically so please do not come into the surgery to collect these.

Thank you again for your understanding

In managing the coronavirus pandemic all GP routine face to face appointments will be converted to telephone appointments. During your telephone consultation the clinician will assess whether you need to be seen and will make the necessary appointment.

For your safety and wellbeing, please DO NOT ATTEND the surgery. A clinician will contact you.