Priory Road Medical Centre

01793 688744

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

How to register

To register as a patient ask at reception for details. Although you will be officially registered with one doctor you may see the doctor of your choice. If you wish ... [continue] How to register

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager, preferably in writing. Every ... [continue] Complaints and compliments

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Data protection and who has access to your records

Data Protection Privacy Notice for Patients Introduction This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect ... [continue] Data protection and who has access to your records

Patient rights and responsibilities

Patients have the right to expect to be treated in a professional and fair manner with a high standard of medical care. We will always endeavour to provide the very ... [continue] Patient rights and responsibilities

Privacy

As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled in ways ... [continue] Privacy

Accessible Information Standard

The Accessible Information Standard aims to ensure that people who have a disability or sensory loss receive information that they can access and understand, for example in large print, braille ... [continue] Accessible Information Standard

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us or popping into the surgery to complete a change of details ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Practice boundary

The practice can accept patients within a defined area as displayed in the surgery waiting area. You can check your Postcode using the interactive map below. If you change your ... [continue] Practice boundary

Violent or abusive behaviour

The practice operates a “zero tolerance” policy on violent and aggressive behaviour. Any person displaying inappropriate behaviour may face immediate removal from our patient list in order to safeguard practice ... [continue] Violent or abusive behaviour

Named GP

All patients at Priory Road Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP

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