General Patient Information

Patient Feedback

Priory Road Medical Centre is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Problems or Complaints

If you are in anyway unhappy with the service we have offered, we welcome the opportunity to discuss this with you and offer an explanation or investigate further.

Information on how to let us know if you have any concerns or wish to complain can be found by downloading our Complaint Policy Leaflet.

Clinical Commissioning Group (CCG)

Swindon Clinical Commissioning Group (CCG) has the responsibility of commissioning healthcare for the population of Swindon. Further information can be found on their website at

Publication of GP Net Earnings

Disclaimer: NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs who worked for six months or more in Priory Road Medical Centre in the last financial year was £55,597 before Tax and National insurance. This is for 3 full time, 3 part time and 1 locum GP.