Cancelling Your Appointment
If you have booked an appointment with a Doctor, Nurse or other member of staff, it is really important to let us know if you need to cancel it.
Methods for cancelling your appointment are:
- Online:
Cancel Your Appointment using SystmOnline. - By Telephone:
Please call us on 0844 477 8643 and tell the receptionist. - By Fax:
Please send us a fax on 01793 512562. - In Person:
Call into the surgery and let the receptionist know in person.
Why is it important to tell us you want to cancel your appointment ?
Over 80 patients fail to cancel their appointment each month. This wastes a lot of valuable Doctor and Nursing time and also means everyone waits longer to be seen.
By telling us in good time that you cannot keep an appointment, we can offer your appointment to someone else. This helps us to reduce waiting times and means everyone can be seen sooner.